It often makes sense to refer to an information security management framework or standard in an outsourcing contract, but this is usually not very meaningful unless the customer also understands what particular security measures the vendor will apply to protect the customer's data.
Nearly every day, businesses are entering into arrangements to save the enterprise what appear tobe significant sums on information technology infrastructure by placing corporate data ''in the cloud.'' Win-win, right? Not so fast. If it seems too good to be true, it probably is. Many of these deals are negotiated quickly, or not negotiated at all, due to the perceived cost savings. Indeed, many are closed not in a conference room with signature blocks, ceremony, and champagne, but in a basement office with the click of a mouse. Unfortunately, with that single click, organizations may be putting the security of their sensitive data (personal information, trade secrets, intellectual property, and more) at risk, and may be overlooking critical compliance requirements of privacy and data security law (not to mention additional regulations). My article "Contracting for Cloud Computing Services: Privacy and Data Security Considerations," published this week in BNA's Privacy & Security Law Report, explores a number of contractual provisions that organizations should consider in purchasing cloud services. You can read the full article here, reprinted with the permission of BNA.
Security governance is often well established in large organizations, but privacy governance typically lags. It is time for a broader approach to "information governance" that focusses on the kinds of sensitive data handled by the enterprise and establishes policies to assure compliance and effective risk management, as well as better customer, employee, government, and business relations.
This week, I will be providing short updates from the IAPP Global Privacy Summit in Washington, DC. The conference will be in full swing tomorrow, and I will report on various panels and topics of interest. In the meantime, as I prepare to see old and new friends at the Welcome Reception this evening, a few thoughts on what I expect to see and hear a lot over the next few days.
Notice of significant security breaches involving personal information is recommended under federal Privacy Commissioner guidelines and legally required for custodians of personal health information in Ontario. Albert's new Bill 54, not yet in force, sets a new standard for mandatory notification to the provincial Privacy Commissioner, who can determine whether and how individuals must be notified.
As many of our readers know, the International Association of Privacy Professionals (IAPP) will celebrate 10 years this Tuesday, March 16. In connection with that anniversary, the IAPP is releasing a whitepaper, "A Call For Agility: The Next-Generation Privacy Professional," tomorrow, March 15. I am honored that the IAPP has given me the opportunity to read and blog about the whitepaper in advance of its official release.
As the partners of InfoLawGroup make our way through the sensory overload of the RSA Conference this week, I am reminded (and feel guilty) that it has been a while since I posted here. I have good excuses - have simply been too busy with work - but after spending several days in the thought-provoking environment that is RSA, I had to break down and write something. A few observations, from a lawyer's perspective, based on some pervasive themes.
Data integrity is a potential challenge in cloud computing, with implications for both operational efficiency and legal evidence. Vendors should consider a standards-based approach to assuring data integrity, and customers should address the issue in due diligence and in contracting.
Service contracts that involve protected personal information should include provisions allocating responsibility for protecting that information and responding to security breaches. Increasingly, this means incorporating specific references to applicable laws and information security standards, and often certifications of conformance.
In business or technical discussions with potential investors, customers, suppliers, licensors, franchisees, or joint venture partners, it is often very difficult to determine how much needs to be disclosed and exactly who "owns" which information and ideas. Were the parties just brainstorming? Did they independently develop a similar approach to a problem? Litigation over NDAs can be costly, public, and ultimately unsatisfactory to the party claiming a breach, especially if it is hard to prove the intended scope of the agreement and the actual source of information. When is it worthwhile using NDAs, and how can they be made more effective?
Today the Senate Judiciary Committee approved two federal data security bills, Senator Leahy's S. 1490, the Personal Data Privacy and Security Act, and Senator Feinstein's S. 139, the Data Breach Notification Act. Of course, there have been dozens of proposed federal breach notification bills over the past several years, from both sides of the aisle. Senator Leahy's office issued this statement earlier today. While we cannot predict the fate of S. 1490 and S. 139, and we will have future occasion to comment on the bills in more detail, Tanya and I wanted to highlight a few notable provisions now.